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Purchase Your Next E-Bike

High quality, affordable e-bikes in nearly every major hobbyist category!

E-Bike Brands

Return Policy

Return Policy for E-Bikes

We want you to be fully satisfied with your purchase. If for any reason you are not, we offer the following return policy:

  1. Condition of the Bike: The bike must be in new, unused condition. It should not show any signs of wear or damage, and it must include all original packaging, accessories, and documentation.

  2. Mileage Limit: The bike can have no more than 10 miles of use. Any bike that has exceeded this limit will not be eligible for a return.

  3. Restocking Fee: We reserve the right to charge a 20% restocking fee on any approved returns. This fee helps cover the cost of inspecting, re-packaging, and restocking the bike.

  4. Return Timeframe: Returns must be made within 14 days from the date of purchase. After this period, we cannot accept returns.

  5. Return Process: To initiate a return, please contact our customer service team. They will guide you through the process and provide the necessary instructions for shipping the bike back.

  6. Refund Method: Refunds will be issued in the original form of payment once the returned bike has been inspected and approved. The restocking fee will be deducted from the total refund amount.

We appreciate your understanding of these guidelines, and thank you for your business!

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